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For more information contact our Client Services line at:

Monday - Friday
8:00 AM - 6:00 PM EST
1-800-344-1029
Mailing Address

John Hancock Annuities Service Center
P.O. Box 55444
Boston, MA 02205-5444

 
Overnight Address:

John Hancock
27 DryDock Ave STE 3
Boston, MA 02210-2382

For your convenience, we offer many commonly requested forms on-line.  These forms can be used to transfer assets, make distributions, adjust allocations and much more.  Simply print, complete and mail the appropriate form to us.

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Forms For Annuity Contracts
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The purpose of this form is to initiate the annuitization of your variable annuity.
Download
pdf
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The purpose of this form is to initiate the annuitization of your Accommodator annuity contract.
Download
pdf
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The purpose of this form is to establish, modify, or terminate the Automatic Rebalancing Program for your variable annuity contract. 
Download
pdf
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The purpose of this form is to ensure that nonqualified annuity contracts held by a non-natural person or entity will be tax-reported pursuant to the Internal Revenue Code.
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pdf
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Use this form is to make personal information changes to your Venture Variable Annuity contract. 
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pdf
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The purpose of this form is to initiate a change of Broker Dealer on your contract.
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pdf
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Use this form is to make owner and beneficiary changes to a variable or fixed annuity contract.
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pdf
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The purpose of this form is to initiate a Dollar Cost Averaging Program for your variable annuity. 
Download
pdf 235 KB
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The purpose of this form is to sign up to receive periodic payments from your contract directly into your personal bank account. 
Download
pdf
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Use this form to receive a guaranteed lifetime income stream from a JH Legacy Annuity with the Guaranteed Retirement Income Benefit (GRIB) Rider.
Download
pdf
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The purpose of this form is to initiate the annuitization of your variable annuity with GRIP.
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pdf
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Use this form to initiate one of our 5 most popular ways to take income from your Variable Annuity.
Download
pdf
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Use this form to make investment exchanges or change future allocations to a Legacy contract.
Download
pdf
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Use this form to make investment exchanges or change future allocations to a Venture Variable Annuity contract.
Download
pdf
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Use this form to send funds from your annuity directly to a qualified charitable organization.
Download
pdf
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The purpose of this form is to request a required minimum distribution (RMD) from a qualified variable annuity contract. 
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pdf 143 KB
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To initiate a systematic withdrawal on your annuity contract.
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pdf
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Use this form to authorize withdrawals to be made over the telephone for the contract owner(s) and the agent of record.
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pdf
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To authorize the contract owner(s) and the agent of record to request trades among various investment portfolios -- within a Venture Variable Annuity contract. 
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pdf
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To request a withdrawal of assets independent of the Income Plan Program from your Venture Variable Annuity contract. 
Download
pdf

US Division:  Please visit www.johnhancock.com for additional information on the company and other products John Hancock offers.

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Registered Annuities are issued and administered by John Hancock Life Insurance Company (U.S.A.), Lansing, MI which is not licensed in New York. John Hancock Distributors LLC, member FINRA, is the principal underwriter and an affiliate of the insurance companies.