How do I check my Venture Annuity contract balance online?
Login using the "Login" tab in the right end of the navigation menu on any page.  You will need to enter the user id and password you created during our registration process.  Please note that user ids and passwords are case sensitive. 

Once you have entered your user id and password, click "Login".  This will bring you to the secure section Welcome page.

To view accounts, click on the "My Contract" tab located in the left hand corner of the navigation menu.

What kind of contract information can I view online?  

  • Your present and past contract value and portfolio values.
  • The amount of any surrender penalties on your policy, the surrender value and the amount you can withdraw from your policy before any surrender penalties would be charged to you.
  • Any special programs in which you may participate.
  • Your contractual designations - owner(s), annuitant(s) and beneficiary(ies).
  • All optional riders on the contract.
  • Transaction History of your contract.

How often is my online contract information updated?
All values are updated every business day and are calculated with the most recent market closing prices, usually the previous day's closing prices.

Can I change and update my personal contract information online?
You can change your current and future allocations by selecting the transaction from your drop down menu in the Task Bar.  Other changes, such as address changes and general maintenance, can be changed by contacting Client Services at 1-800-344-1029.
Where can I find forms to make changes to my contract?
After you have logged into the site, select the "Forms" menu option located on navigation menu.  This option will provide you with links to most of our forms.  Simply select the form, view and print.


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Registered Annuities are issued and administered by John Hancock Life Insurance Company (U.S.A.), Bloomfield Hills, MI which is not licensed in New York. John Hancock Distributors LLC, member FINRA, is the principal underwriter and an affiliate of the insurance companies.