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Take advantage of the following online features:

  • Click here to view step-by-step guides of our most popular service forms, including IRS Form W-9.

  • Click here to report a death and initiate a claim online.

  • Click here to submit our most popular service forms entirely online. Within the forms list, find the forms with the Submit Online button.

 

Contact your financial advisor or call 1-800-344-1029 for more information, including product and fund prospectuses that contain complete details on investment objectives, risks, fees, charges, and expenses as well as other information about the investment company, which should be carefully considered. Please read the prospectuses carefully prior to purchasing. The prospectuses contain this and other information on the product and underlying portfolios.

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Communication Delivery Update

Effective August 18, 2017, all financial representative communications can only be viewed electronically. A hard copy mailing option will no longer be available.

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Initiate a Claim
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Request Tax Forms

Please click here to request that an IRS Form 1099-R or 5498 from a previous tax year be sent to your address of record.

      US Division:  Please visit www.johnhancock.com for additional information on the company and other products John Hancock offers.

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John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC, member FINRA.