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For more information contact our Client Services line at:

Monday - Friday
8:00 AM - 6:00 PM EST
1-800-344-1029
Mailing Address

John Hancock Annuities Service Center
P.O. Box 55444
Boston, MA 02205-5444

 
Overnight Address:

John Hancock
30 Dan Road, STE 55444
Canton, MA 02021-2809

For your convenience, we offer many commonly requested forms on-line.  These forms can be used to transfer assets, make distributions, adjust allocations and much more.  Simply print, complete and mail the appropriate form to us.

In accordance with federal tax law, please provide a completed and signed IRS Form W-9 to John Hancock prior to requesting any type of withdrawal, distribution, or income program. If John Hancock has not received a completed and signed IRS Form W-9 at the time of your request for a withdrawal, distribution, or income program, John Hancock will withhold Federal tax from your payment. IRS Form W-9 is included with all withdrawal, distribution, and income program forms below, and can also be downloaded from www.irs.gov.

If you are not a U.S. person, you cannot complete IRS Form W-9, but should instead complete the version of IRS Form W-8 that applies to you. For individual contract owners, that will generally be IRS Form W-8 BEN. You can download the various IRS Forms W-8 and their instructions from www.irs.gov. If you have questions about which IRS Form W-8 to use, please consult with a tax professional.

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Contact your financial advisor or call 800-344-1029 for more information, including product and fund prospectuses that contain complete details on investment objectives, risks, fees, charges, and expenses as well as other information about the investment company, which should be carefully considered. Please read the prospectuses carefully prior to purchasing. The prospectuses contain this and other information on the product and underlying portfolios.

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Forms For Annuity Contracts
 
The purpose of this form is to initiate the annuitization of your variable annuity.
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The purpose of this form is to initiate the annuitization of your Accommodator annuity contract.
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The purpose of this form is to establish, modify, or terminate the Asset Rebalancing Program for your variable annuity contract. 
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The purpose of this form is to ensure that nonqualified annuity contracts held by a non-natural person or entity will be tax-reported pursuant to the Internal Revenue Code.
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Use this form is to make personal information changes to your Venture Variable Annuity contract. 
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The purpose of this form is to initiate a change of Broker Dealer on your contract.
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Use this form is to make owner and beneficiary changes to a variable or fixed annuity contract.
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The purpose of this form is to initiate a Dollar Cost Averaging Program for your variable annuity. 
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The purpose of this form is to sign up to receive periodic payments from your contract directly into your personal bank account. 
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Use this form to receive a guaranteed lifetime income stream from a JH Legacy Annuity with the Guaranteed Retirement Income Benefit (GRIB) Rider.
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The purpose of this form is to initiate the annuitization of your variable annuity with GRIP.
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Use this form to initiate one of our 5 most popular ways to take income from your Variable Annuity.
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Use this form to make investment exchanges or change future allocations to a Legacy contract.
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Use this form to make investment exchanges or change future allocations to a Venture Variable Annuity contract.
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The purpose of this form is to request a required minimum distribution (RMD) from a qualified variable annuity contract. 
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To initiate a systematic withdrawal on your annuity contract.
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Use this form to authorize withdrawals to be made over the telephone for the contract owner(s) and the agent of record.
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To authorize the contract owner(s) and the agent of record to request trades among various investment portfolios -- within a Venture Variable Annuity contract. 
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To request a withdrawal of assets independent of the Income Plan Program from your Venture Variable Annuity contract. 
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      US Division:  Please visit www.johnhancock.com for additional information on the company and other products John Hancock offers.

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Annuities are issued and administered by John Hancock Life Insurance Company (U.S.A.), Boston, MA, 02116 which is not licensed in New York. John Hancock Distributors LLC, member FINRA, is the principal underwriter and an affiliate of the insurance companies.