Understand the basics of your annuity.

 Variable Annuities  Fixed Annuities


NEW! Enhanced Features On Our Automated Service Line

Did you know you can access your contract details by using our New Self Service Menu on our fast, easy to use Automated Service Line? Our expanded menu allows you to quickly and easily confirm the following information via telephone.

  • Required Minimum Distribution
  • Systematic Withdrawals and Income Made Easy Programs
  • Withdrawal History
  • Maturity Date
  • Line of Business

For your convenience, the Automated Service Line Menu is accessible 24 hours a day, 7 days a week by calling 800-344-1029.


Contact your financial advisor or call 800-344-1029 for more information, including product and fund prospectuses that contain complete details on investment objectives, risks, fees, charges, and expenses as well as other information about the investment company, which should be carefully considered. Please read the prospectuses carefully prior to purchasing. The prospectuses contain this and other information on the product and underlying portfolios.

My Account

Register online to view your contract value, transaction history, important documents, update personal information and more.

Please click here to request that an IRS Form 1099-R from a previous tax year be sent to your address of record.

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John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC, member FINRA.