Learn about IRS Form 1099-R in our Tax Center

 1099-R Guides  Frequently Asked Questions


Take advantage of the following online features:

  • Click here to view step-by-step guides of our most popular service forms, including IRS Form W-9.

  • Click here to report a death and initiate a claim online.

  • Click here to submit our most popular service forms entirely online. Within the forms list, find the forms with the Submit Online button.


If you have questions on your variable annuity policy, please contact your financial representative or call 1-800-344-1029 for more information, including product and fund prospectuses that contain complete details on investment objectives, risks, fees, charges, and expenses as well as other information about the investment company, which should be carefully considered. Please read the prospectuses carefully as they contain this and other information on your policy and its underlying portfolios.

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John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC, member FINRA.