How do I find statements online?

From your Contract Details page you can select Important Documents from the left-hand menu under See details of ... or simply scroll down the page to find the Important Documents section.
When will I receive my statement(s)?

Statements are mailed approximately two weeks following the end of the quarter. While most of our product offerings generate a quarterly statement, certain products, including our Fixed Annuities, only produce annual statements that are sent out on the contract anniversary. For email notification and immediate access to statements once available, sign up for eDelivery.
How do I sign up to receive my statements electronically?

You must be a registered user on our website to enroll in eDelivery. Go to the login screen and register now. Once you are an active registered user, visit the Learning Center on our website, select the eDelivery option, and follow the instructions to enroll.
      US Division:  Please visit www.johnhancock.com for additional information on the company and other products John Hancock offers.

       Privacy Policy  |  Legal Disclaimer   | Careers  | Copyright © 2017

John Hancock Annuities are issued by John Hancock Life Insurance Company (U.S.A.), Lansing, MI 48906, which is not licensed in New York. In New York, John Hancock Annuities are issued by John Hancock Life Insurance Company of New York, Valhalla, NY 10595. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC, member FINRA.